Forestville Auto Services

Reviews about Forestville Auto Services

• Frank Adams

  Sep, 09 2018
  ★ ★ ★ ★ ★
  I use to live within walking distance of Forestville Auto (but have since moved) and have taken my 1987 Mercury Grand Marquis there since 1987 and my 1991 Ford ranger pickup since 1991. I still own the Mercury and today I had an alternator replaced at Forestville auto. I've always had good experiences in dealing with Mark, who I believe is the owner. If you have not delt with Mark, his personality might come off as somewhat intimidating. Notwithstanding, I always felt that I was getting an honest diagnosis of the problem and a fair price for repairs. I never felt that I was getting ripped off. I ordered an engine (Short Block or long block, can't remember so many years ago) had it shipped to Forestville auto for installation. Never had a problem with the engine and it is still purring like a kitten.
  
  The work done there included mostly minor repairs (with the exception of the engine replacement). Finally, I recall the lady attendant, with her young pre-school age daughter, who is probably in college by now , working behind the window. This attendant has worked there for as long as I can remember; at least 20 year or more. Her exceptional customer service has not changed in over 20 years. She has one of the sincerest customer service personalities that I have encountered.
  
  I don't usually write reviews, but I feel as if I know these folks, not as friends, because they don't know who I am, but from the point of view of a customer who likes businesses that provide exceptional quality and customer service. I’m sure everyone’s experiences with Forestville Auto will be different., but my comments are merely meant to share my own personal experiences….not to solicit business for this company. I’m sure every one will use their own judgment relative to their own auto repair needs.

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